an elderly woman looking at iPad

Memorial videos

Collect and share photos, videos and stories of your loved one.

Bring the best memories together

A memorial video with photos, clips and stories from your loved one’s life is a special way to capture their spirit on the day of the funeral. It can bring comfort, joy and even the odd giggle from those who knew them.

a person looking at photos

Gather the photos and videos

Reach out to your loved one’s friends and extended family to see if they have any photos or videos they’d like to share.

Uncover untold stories

Discover stories about them you never knew, and ensure the richness of their life is represented at their farewell.

Bring it all together

We’ll help you create your video, including collating the photos and videos and choosing the music.

Frequently asked questions

Here are some of the questions Mackay families often ask us about online memorials.

Trusted by families

The care & concern shown to us meant the world at such a difficult time.  

We were never made to feel as if anything was wasn’t achievable in planning mum’s funeral.  We were truly supported into making it a day that will live with us forever.

Judy N. June 2025

From the moment we walked through the doors at City Funerals Mackay, we felt a sense of calm and care.

During such an emotional and difficult time for our family, the staff were not only professional but truly compassionate. They took the time to listen, to guide us gently through every step, and made sure our loved one was honoured with dignity and warmth.

Lorette M. June 2025

Right from when they picked Anthony up to the burial was so personal and caring. 

A very big thank you to Belinda and Alisha both made us as a family feel cared about and listened to what we wanted "We Mattered". I cannot express enough gratitude towards both of them.

Cared Family August 2026
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City funeral director
City funeral director
City funeral director
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Speak to a Mackay funeral director

Whether you've recently lost a loved one or you’re planning for the future, our team is always here to help.