Contact us

We know that reaching out, especially at a time like this, can feel overwhelming. We’re here to help things feel a little easier. When you call, you’ll speak with someone kind, calm and experienced – someone who understands what you’re going through and can help you take the next step. 

City funeral director
City funeral director
City funeral director

Give us a call today

Day or night, we’re here to support you through life’s toughest moments. Please call us any time – we’re available 24/7. 

Trusted by families since 1959

Genuine comfort
and support

Centrally located in Mackay

Send us an email

If calling feels like too much right now, you’re welcome to send us an email instead. Our team checks messages regularly and will get back to you as soon as we can, with gentle guidance and practical next steps.
City Funerals reception

Ready to settle an account?

You can finalise payment for a service through our secure online portal.

Looking for something else?

Explore FAQs

Funeral planning can bring up a lot of unknowns. Our experienced team has compiled their knowledge to answer some common questions.