City funeral director with a woman

Our story

City Funerals has been supporting Mackay families since we opened our doors in 1959.

A long-standing part of the Mackay community

We’ve been part of the Mackay community for decades. Over the years, we’ve had the privilege of helping generations of local families honour their loved ones. It’s a responsibility we take seriously, and one we’re proud to continue.

a man and woman walking

What makes City Funerals different

two women together

People who know Mackay

We’re part of the community, connected to the people and places of Mackay.

Guided by strong values

Family, honour, trust, respect, commitment and loyalty shape everything we do.

Giving back to the local community

We’re proud to be involved with local organisations and causes across Mackay.

We’ll lighten the load

From the first call to the final details, we’re here to ease the burden wherever we can.

women looking at sunset

Here to help you honour their story

We understand that every life is unique, and every farewell should be too. Our experienced team will work closely with you to create a meaningful service that reflects your loved one’s life.

a grandfather with his granddaughter

Make a difference for Mackay families

Join our team and help provide meaningful support to local families during life’s most difficult moments.

Trusted by families

Right from when they picked Anthony up to the burial was so personal and caring. 

A very big thank you to Belinda and Alisha both made us as a family feel cared about and listened to what we wanted "We Mattered". I cannot express enough gratitude towards both of them.

Cared Family August 2026

The care & concern shown to us meant the world at such a difficult time.  

We were never made to feel as if anything was wasn’t achievable in planning mum’s funeral.  We were truly supported into making it a day that will live with us forever.

Judy N. June 2025

Extremely helpful, knowledgeable, friendly and compassionate staff. Went above and beyond to plan both Mum and Dad’s funerals.

Colleen T. July 2025