105 Sydney Street (between Alfred Street & Shakespeare Street), Mackay QLD 4740
Call us 24/7 on (07) 4957 4653

About our location

Monday - Friday: 8:00am - 5:00pm
Saturday - Sunday: By appointment

Chapel Seats 80 people with some additional standing room for 30 people
Parking There is parking available at the funeral home and on surrounding streets

Download funeral costs (pdf)

City Funerals

105 Sydney Street (between Alfred Street & Shakespeare Street)
Mackay QLD 4740

Phone (24/7):
(07) 4957 4653
Monday-Friday: 8.00am - 5.00pm
Saturday-Sunday: by appointment
A chapel that seats 80 people with additional standing room for 30 people
There is parking available at the funeral home and on surrounding streets.

Meet City Funerals in Mackay

City Funerals has a longstanding tradition of serving the Mackay area of Queensland. We have been providing quality care and understanding to families in the entire district since we first opened our doors in 1959.

Our compassionate funeral directors at City Funerals in Mackay can help you arrange a memorable funeral to celebrate and honour your loved one’s life. We will work closely with you during the days following their passing, providing gentle guidance when you need it most.

Mackay, the sugar capital of Australia is a situated in the middle of the Queensland coast. The town is filled with historic Art Deco buildings from the 1920s and public artworks. The beautiful area of Mackay has neighbours such as the Whitsundays, The Great Barrier Reef and Cape Hillsborough National Park. Our funeral home is centrally located and proudly serves the families of Mackay and the surrounding areas.

We have extensive experience in helping families from all cultural and religious backgrounds and our experienced team can assist you in planning the funeral of your choice.

Funeral services in Mackay

City Funerals can help arrange any type of funeral. For example, you may want to hold the funeral service for your loved one at:

  • Our welcoming chapel at City Funerals Mackay
  • A local church, such as: 
    • St Pauls Uniting Church
    • Mackay Baptist Church
    • New Life Church
    • Saint Patrick's Church
    • Mackay Seventh Day Adventist Church
    • Mackay Presbyterian Church
    • Saint Charles Anglican Church
  • Another destination in the local area, such as a park or private residence

Following the ceremony, your loved one can be buried or memorialised within the grounds of Mackay Cemetery which is 3 km away from our funeral home. Mount Bassett Cemetery and Walkerston Cemetery are also a short drive away.

Facilities at our Mackay funeral home

The facilities at City Funerals in Mackay include:

  • A well-appointed chapel that seats 80 people with additional standing room for 30 people
  • Audio-visual equipment so you can play music and show photos or videos that celebrate your loved one
  • Two arrangement rooms where you can meet with a funeral director who will guide and assist you in arranging a funeral
  • Two viewing rooms to give you and your family the opportunity to say goodbye to your loved one
  • A coffin selection room where you see our collection available in a wide range of designs and materials
  • A refreshment lounge where you can gather your family and friends for refreshments

There is parking available for 7 cars in the funeral home car park. There is free parking in the Streets around our premises, and a local shopping centre within walking distance.

Our people

The team at City Funerals Mackay are with you every step of the way, keeping you informed and guiding you through the arrangements as much or as little as you need.

Meet Chris Ashmore, City Funerals Mackay location manager.

What do you enjoy about your job?
Helping families give their loved ones a good send off.

How long have you been location supervisor?
I have been a Funeral Director since 2000.

What do you enjoy in your spare time?
Relaxing at home with my family, gardening, boating and fishing.

Are there any special community groups you work with or support?
Mackay 50s and Better Healthy Aging Program and Mackay Art Society.

City Funerals staff


"Nothing was too much trouble. All questions were respected and answered well. At a time when brain fog prevails, kind reminders and prompts were given to help us be prepared for the funeral and all the other matters as well. City Funerals possess a most likeable blend of professionalism and heart in the day-to-day business. Their chapel was ideal, their presentation tasteful, and the music and leaflet were all very fitting for our loved one."

(H Batt, Nov 2022)