Pricing
Every City funeral is unique.
Our role is to help shape arrangements and costs around what feels right for each family.
Flexible funeral costs tailored to you
Rather than set packages, pricing is guided by individual needs and wishes.
Common funeral inclusions
Many funerals include the services below. What’s included can vary depending on the type of service and the choices made.
Professional support
Our experienced team supports you throughout, offering guidance and care. We’re available 24/7.
Transportation
We handle all transfers with dignity, including into our care and to the service, cemetery or crematorium.
Mortuary care
Your loved one is cared for in our mortuary until the service, with sensitivity, experience and respect.
Cremation & burial
We arrange cremation or burial services and coordinate with cemeteries and crematoria across Mackay.
Cremation urn selection
We offer a selection of thoughtfully crafted urns, available in a range of shapes, materials and finishes.
Coffin or casket
Choose from a carefully curated range of coffins and caskets, with options to suit different wishes, traditions and budgets.
Farewell service
Gather with friends and family at a signature City Funerals chapel. Our chapel is modern, comfortable and can accommodate a range of service types.
Legal documents
We help you navigate the required paperwork, easing the administrative burden.
Optional inclusions
These optional elements allow you to personalise the service even more, whether that means keeping things simple or including details that help tell your loved one's story.
Graveside committal
A final moment at the graveside to reflect and say goodbye. This intimate service can be attended by all guests or just close family and friends.
Private viewing
Spend some quiet time with your loved one before the funeral. We’ll create a relaxed, private setting so you can take this moment at your own pace.
Floral tribute
Choose from a range of beautiful floral tributes, thoughtfully arranged to honour your loved one. Options include casket sprays, wreaths, bouquets and other decorative touches.
Clergy or celebrant
We can arrange for a clergy member or celebrant to lead the service is a way that feels right for your loved one – whether it's a religious or non-religious, modern or traditional service.
Digital live-streaming
Our chapels are equipped to live-stream the service, so that those who can't attend in person can still be part of the farewell.
Memorial book
A memorial book, available in a range of designs, where family and friends can share messages and memories. It's a lasting keepsake that offers comfort for years to come.
Farewell reception
A gathering space for guests to come together after the service. It provides a more relaxed setting after the funeral, allowing guests to connect and reflect together.
Order of service booklet
A tasteful booklet that captures the details and guides guests through the service. You can personalise it with photos, readings and quotes.
Catering and refreshments
Food and drinks arranged for after the service. From light refreshments to something more substantial, we’ll help make it feel easy and welcoming.
Mourning car
A dedicated car for close family on the day of the service. We’ll take care of the travel, so you don't need to worry about logistics.
Press notice
We can arrange a funeral notice in your chosen newspaper to notify your community of your loved one's passing and their upcoming funeral service.
Trusted by families
The care & concern shown to us meant the world at such a difficult time.
We were never made to feel as if anything was wasn’t achievable in planning mum’s funeral. We were truly supported into making it a day that will live with us forever.
From the moment we walked through the doors at City Funerals Mackay, we felt a sense of calm and care.
During such an emotional and difficult time for our family, the staff were not only professional but truly compassionate. They took the time to listen, to guide us gently through every step, and made sure our loved one was honoured with dignity and warmth.
Right from when they picked Anthony up to the burial was so personal and caring.
A very big thank you to Belinda and Alisha both made us as a family feel cared about and listened to what we wanted "We Mattered". I cannot express enough gratitude towards both of them.
Speak to a Mackay funeral director
Whether you've recently lost a loved one or you’re planning for the future, our team is always here to help.