At City Funerals we are privileged to be able to help families celebrate and honour the lives and values of loved ones every day.
We have been providing funeral services to families in Mackay since we first opened our doors in 1959. We are located at 105 Sydney Street in the centre of Mackay.
We are available 24 hours a day, 7 days a week on: (07) 4957 4653
If you have just lost someone and need help there are three simple steps to follow:
1. CALL US
Give us a call whenever you need us.
We are available 24/7 on (07) 4957 4653.
2. READ THIS PAGE
You'll find much of what you need right here on our homepage.
3. HAVE QUESTIONS?
Take a look at our Help and Advice section for the answers.
You can find more information about an upcoming service with City Funerals via the search below.
At City Funerals we help bring your family together to arrange a funeral service that truly celebrates and honours the life and values of your loved one.
Our funeral directors are with you every step of the way, keeping you informed and guiding you through the arrangements as much or as little as you need. We can tailor the service, creating a customised funeral that respects, honours and reflects the values and the life that was lived.
In the Book of Ideas, funeral directors have shared some of their stories of how families have honoured their loved ones, so that you can draw inspiration for your own funeral arrangements.
Adding a personal touch can make the funeral feel more authentic. Our funeral directors can help you create a funeral that honours and celebrates the life and values of the person who has passed away.
When you're organising a funeral service, one of the first decisions will be whether you are organising a burial or a cremation. This choice will directly impact the type of funeral service you will have.
Preplanning your funeral makes sense. A prepaid funeral takes the emotional stress off your family, locks in your funeral cost at today’s price, and allows you to plan things your way.
City Funerals are as proud of the support we provide to a wide range of community organisations and programs as we are of the care and guidance we provide to families.
We believe in supporting our community. We are members of your local social group, sporting club and church, and we are dedicated to being sensitive to the communities we serve. We use our time, our network of community contacts, our participation in, and our financial resources to support organisations around us.
At City Funerals we're committed to offering you excellence of service and a special level of personal, specialist care and compassion.
We place the highest priority on meeting the specific and personal wishes of those families who have entrusted us with the care of their loved ones while maintaining their confidentiality at all times.
At City Funerals we understand your values, and care about them too. For our values define us all. Our lives. Our loves. Our choices. They make us who we are. And they live on in the hearts and minds of those we love long after the person is gone. Values – we all hold them dear. Some drive us, some inspire us and they can say a lot about us.
Values – we all hold them dear. Some drive us, some inspire us and they can say a lot about us.
Funerals can seem like a complicated affair, and there is a lot to know. That's why we created this help section to make things just a little easier.
We've provided some information about what to expect from each step of the funeral arrangements, from how to plan ahead or what to do when someone passes away, to what you should expect before, during and after a funeral service.
Planning a funeral when a loved one dies can be a challenging task, but did you know that a funeral can be planned and paid for ahead of time?
A prepaid funeral is a sensible alternative to funeral insurance or funeral bonds, and could save you money - you pay today's price and ensure the service will be tailored to your needs, wishes and budget.
When someone has passed away and if you've never arranged a funeral before, you might not know what you will need to do when a death has occured.
You'll find more information about what to do when a death occurs, what to expect when meeting your funeral director, the Death Certificate and why funerals matter in this section.
There is usually some time between making the initial funeral arrangements with your funeral director, and the time of the actual funeral service.
There are a number of things you may wish to consider before the funeral service, such as the choice of day and time, whether you will have a viewing and if you are writing a eulogy.
Once the funeral service is over, it is time to consider the type of memorial you would like for your loved one.
Your options will depend on wheter it was a burial or cremation service.
We also provide information about scattering ashes and resources for coping with grief.