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Funeral services with City Funerals

Plan a meaningful funeral service in Mackay

City Funerals has been supporting families across Mackay and the surrounding region since 1959, helping them say goodbye to their loved ones with personalised funeral services.

We assist families throughout central Mackay, the Northern Beaches, Pioneer Valley, Mackay Harbour and surrounding communities, extending north to Bowen, west to the Coalfields and south to Sarina. With experience across a wide range of cultural and religious traditions, our team can help you plan a service that feels right for your loved one.

Trusted by families since 1959

Chapel with seating for 80

Refreshment area for gatherings

Centrally located

Chris Ashmore

Get to know Chris Ashmore

Location Manager at City Funerals Mackay funeral home

Mackay funeral home facilities & amenities

Chapel
Well-appointed chapel seating 80 people, with standing room for 30.
Refreshment area
A refreshment lounge to gather with family and friends after the service.
Arrangement room
Two arrangement rooms where you can meet with your funeral director.
Viewing rooms
Two viewing rooms to spend time with your loved one before the service.
Coffin selection room
A selection of coffins and caskets in a range of materials and finishes.
Funeral webcasting
Live-streaming and recording are available at our Mackay funeral home.
Audio-visual facilities
Audio-visual equipment to share music, readings, photos and video tributes.
Accessible
Fully accessible facilities, including wheelchair access and mobility support.
Parking
On-site parking available, including a designated accessible space, with free street parking, and a shopping centre car park within walking distance.

Funeral venues in Mackay

The chapel at our funeral home in Mackay is a calm and comfortable setting for a farewell. Services can also be held in a location that feels right for your family – whether that’s a church, outdoor space, private home or another meaningful place.

Following the service, burial or cremation can take place at nearby cemeteries, including Mackay Cemetery, located just a short distance away, as well as Mount Bassett and Walkerston cemeteries.

Popular locations for funerals in Mackay include:

  • St Paul’s Uniting Church

  • Mackay Baptist Church

  • New Life Church

  • Saint Patrick's Church

  • Mackay Seventh Day Adventist Church

  • Mackay Presbyterian Church

  • Saint Charles Anglican Church

  • Private residences

  • Parks or outdoor locations

See inside our Mackay funeral home

Trusted by families

The care & concern shown to us meant the world at such a difficult time.  

We were never made to feel as if anything was wasn’t achievable in planning mum’s funeral.  We were truly supported into making it a day that will live with us forever.
Judy N. June 2025

From the moment we walked through the doors at City Funerals Mackay, we felt a sense of calm and care.

During such an emotional and difficult time for our family, the staff were not only professional but truly compassionate. They took the time to listen, to guide us gently through every step, and made sure our loved one was honoured with dignity and warmth.
Lorette M. June 2025

Right from when they picked Anthony up to the burial was so personal and caring. 

A very big thank you to Belinda and Alisha both made us as a family feel cared about and listened to what we wanted "We Mattered". I cannot express enough gratitude towards both of them.
Cared Family August 2026
City funeral directors
City funeral director
City funeral director
City funeral director
We're ready to help

Speak to a Mackay funeral director

Whether you've recently lost a loved one or you’re planning for the future, our team is always here to help.
(07) 4957 4653 View pricing